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UCircle Privacy Policy

Effective date: 19 June 2026 · Last updated: 19 June 2026

UCircle ("we", "us"), a product of the Uniton One ecosystem, operates the UCircle application, website (ucircle.net) and related services (the "Service"). This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. We are committed to transparency and to collecting only what we need to run the Service.

By using the Service you acknowledge this Policy. If you do not agree, please do not use the Service.

1. Information we collect

a. Information you give us

  • Account & identity: your email address (used to create your account and send one-time login codes), and identity attributes managed through your single Uniton ID sign-on. Your account corresponds to one real identity.
  • Profile: display name, @handle, avatar, and any profile details you add.
  • Content you create and send: messages (direct, group, circle and channel), photos, videos, files, voice notes, reactions, and other content you upload or transmit through the Service.
  • Connections: the people you connect with (by exact @handle) and your relationship state with them.
  • Community-business data: if you operate a Circle/business, the customer records, notes, bookings and redeemable items you create ("Customer-Lens"/CRM data).
  • Communications with us: support requests, reports, and feedback.

b. Information collected automatically

  • Usage & device data: app/version, device type and operating system, language, approximate region inferred from your IP, and basic interaction and diagnostics data used to operate, secure and improve the Service.
  • Presence: your online/availability status, which is ephemeral.
  • Cookies & local storage on the website, as described in our Cookie & Tracking Policy.

c. Information from features you choose to use

  • Device permissions: with your permission, the camera, microphone and photo library are used to capture or attach media and to record voice notes and make calls. You can change these permissions in your device settings at any time.
  • Calls: if you make a voice/video call, real-time audio/video is transmitted through our calling provider to connect you; we do not store the call media.
  • AIER (AI advisory): if you use AIER, the content you submit to it is processed to generate advisory output. AIER is advisory only — it suggests; people decide.
  • Push notifications: if you enable them, a push token is processed to deliver notifications.

2. Information we do NOT collect

To be clear and honest about our limits:

  • We do not access your device's address book or phone contacts — connecting is by exact @handle only (no contact upload).
  • We do not collect your precise GPS location. Maps in UCircle (e.g. Me2 / Circle Map) are relationship maps, not physical-location maps.
  • We do not store full payment-card details. Payments settle through the Uniton Core / wallet layer; UCircle's commerce uses redeemable codes and does not hold or move your money.
  • We do not sell your personal data, and we do not share it for third-party advertising or cross-app tracking.

3. How we use information

We use information to: provide and operate the Service (deliver your messages, media and calls to the people and circles you choose); maintain safety and integrity (detect, review and act on abuse, fraud, and policy violations, including content moderation and report handling); provide customer support; personalise your experience (e.g. relationship-typed interactions you set up); operate community-business features you use; comply with law and enforce our Terms; and maintain, secure and improve the Service. We do not use your content to serve third-party ads.

4. How we share information

We share information only as described here. We do not sell your data.

  • With other users, according to your actions — e.g. content you send is visible to its recipients and the circles you post it in; your profile and @handle are visible per your privacy settings.
  • With service providers (sub-processors) who process data on our behalf under contract, solely to run the Service:
    • Supabase — database, authentication and realtime (hosted in Singapore).
    • Cloudflare — application hosting, edge delivery, and media storage (Cloudflare R2).
    • Resend — sending login and transactional emails.
    • LiveKit — real-time voice/video calls.
    • Google Firebase Cloud Messaging — push notifications, where enabled.
  • AI-assisted (AIER) features. The current UCircle app does not send your messages, content, or personal data to any external or third-party large-language-model (LLM) service. Where AI-assisted features are present, they are advisory-only — they never auto-execute payments, bookings, or other high-impact actions — and operate on in-system knowledge. If we later introduce AI features that process your content using third-party AI providers, we will update this Policy and our in-app and store (Data Safety / App Privacy) disclosures, and obtain any required consent, before enabling them.
  • For safety & legal reasons — to comply with applicable law, valid legal process, or to protect the rights, safety and security of users, the public, or UCircle, as described in our Law-Enforcement Guidelines.
  • In a business transfer — if UCircle is involved in a merger, acquisition or asset sale, information may be transferred subject to this Policy.

5. Security

We protect your information using technical and organisational measures, including encryption in transit (TLS/HTTPS) for data moving between your device and our systems, and encryption at rest provided by our infrastructure providers, plus access controls and least-privilege practices. UCircle does not currently provide end-to-end encryption — to operate the Service (delivery, moderation, multi-device sync), our systems can technically access content. No method of transmission or storage is perfectly secure; we work continuously to protect your data.

6. Data retention & deletion

We keep your information for as long as your account is active and as needed to provide the Service and meet legal obligations. You can delete your account and associated data at any time — within the app (Settings → Delete account) or via the web at ucircle.net/deletion. After we verify a deletion request, we delete your personal data within 30 days, except where we are required by law to retain certain records, or must retain limited data for security/fraud-prevention. Residual copies in backups are purged on a rolling cycle. Full details are in our Account & Data Deletion Policy.

7. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, and export your personal data, to object to or restrict certain processing, and to withdraw consent. You can exercise many of these directly through in-app settings, or by contacting us at info@ucircle.net. We will respond within the timeframe required by applicable law. You will not receive discriminatory treatment for exercising your rights. If you are in a region with a supervisory authority, you may also lodge a complaint with it.

8. Children and minors

The Service is intended for users aged 16 and over. We do not knowingly collect personal data from anyone below the applicable minimum age without the consent required by law. UCircle maintains a zero-tolerance standard against child sexual abuse and exploitation (CSAE); see our Child Safety Standards & Anti-CSAE Policy for how to report and how we act. If you believe a minor has provided us data without the required consent, contact info@ucircle.net and we will take appropriate action.

9. International data transfers

UCircle operates on infrastructure located in Singapore and other regions. Where your data is transferred across borders, we apply appropriate safeguards consistent with applicable data-protection law.

10. Third-party links and services

The Service may link to or integrate third-party services. Their use of your information is governed by their own privacy policies; we encourage you to review them.

11. Changes to this Policy

We may update this Policy from time to time. We will post the updated version here with a new "Last updated" date and, where required, notify you. Your continued use of the Service after an update means you acknowledge the revised Policy.

12. Contact us

UCircle

Privacy / data requests: info@ucircle.net
General support: info@ucircle.net